Privacy Policy

At KBAN Logistics Ltd, we are committed to protecting your privacy. This privacy policy explains how we collect, use, and protect your personal data when you visit our website or interact with us.

By using our services or visiting our website, you agree to the terms outlined in this policy.

1. Informzation We Collect

We collect personal information when you use our website or contact us for services. This includes:

Personal Information: Name, email address, phone number, company details.
Address Information: Collection and delivery addresses, postcodes.
Payment Information: Payment details (if applicable).
Usage Data: Information about how you use our website and services.

2. How We Use Your Information

The information we collect is used for the following purposes:

To provide you with quotes and services requested.
To communicate with you about our services and respond to your inquiries.
To send service-related updates or promotional information (if you have opted in).
To improve the performance of our website and services.

3. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law.

4. Sharing Your Information

We do not share, sell, or rent your personal data to third parties, except in the following situations:

Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business (e.g., payment processors, email services).
Legal Requirements: We may disclose your information if required to do so by law or to protect our rights.

5. Security of Your Data

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.

6. Your Rights

As a data subject, you have the following rights:

Access: You have the right to request access to your personal data.
Rectification: You have the right to request the correction of inaccurate or incomplete personal data.
Erasure: You have the right to request the deletion of your personal data, subject to certain conditions.
Object to Processing: You have the right to object to the processing of your personal data.
Withdraw Consent: If we are processing your data based on your consent, you can withdraw that consent at any time.

To exercise any of these rights, please contact us at [email protected].

7. Cookies

Our website uses cookies to enhance your browsing experience and analyze website traffic. Cookies are small files stored on your device that help us remember your preferences and track website usage. You can control the use of cookies through your browser settings.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on this page.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:

KBAN Logistics Ltd
23 Birks Drive, Bury, BL8 1JA, United Kingdom
Email: [email protected]
Phone: +44 7950 376550